What is Palliative Care?

Palliative Care focuses on the relief of symptoms and suffering related to a life-limiting, chronic illness. People with advanced illnesses have specialized needs and often fall between traditional home health services and hospice care. Palliative Care gives these individuals much needed assistance in navigating the complicated health care system and offers the option of staying at home rather than going into the hospital.

Palliative Care of the East Bay works within a team-based model to coordinate care with your other health service providers. We will work with you to develop a plan for care that involves all of your doctors and services, while ensuring that your needs and wishes are being met.

Our Palliative Care Team

  • Our Physician or Nurse Practitioner visits your home to learn about your needs and wishes, and develops a plan of care that emphasizes what is most important for you to have the best possible quality of life.
  • Our Medical Social Worker develops a road map to help you and your family make the right decisions throughout your care.
  • Our Registered Nurse Case Manager coordinates your care and provides information about how your disease may affect you and your quality of life.
  • Our team also includes a Spiritual Care Counselor, available as needed, and our Palliative Care Coordinator, who is available 9am-5pm, Monday-Friday, to answer your questions.

What services do we provide?

We can help with:

  • Filling out complicated medical forms;
  • Managing medications and prescriptions;
  • Educating family members and caregivers on how to give medications and use medical equipment;
  • Ordering necessary medical equipment;
  • Coordinating lab work;
  • Organizing care conferences to help resolve family conflicts;
  • Arranging for special volunteer services, like massages and hair care;
  • Assisting with difficult emotional and logistical transitions, such as moving to an assisted living facility.

How are services paid for?

  • We bill Medicare or private insurance for all physician and nurse practitioner visits.
  • You are billed a monthly, out-of-pocket fee, which covers all other services.
  • Financial assistance is available for those who qualify.

Who is eligible?

Palliative Care of the East Bay accepts patients who:

  • Are 18 years of age or older;
  • Have a diagnosis of a life-limiting serious or chronic illness;
  • Have a primary care provider;
  • Are not currently receiving hospice services.

For more information, call (925) 852-0010.


Comparing Palliative Care with Hospice Care

Eligibility

Palliative Care

  • Patients with an advanced, serious life-limiting illness, such as Cancer, COPD, Dementia, CHF or Failure to Thrive
  • Patient chooses to continue curative treatment

Hospice Care

  • Six months life expectancy
  • Patient chooses to forego curative treatment

Hours Available

Palliative Care

  • Monday-Friday, 9am - 5pm

Hospice Care

  • 24 hours a day

Financial Responsibility

Palliative Care

  • Medicare, Medi-Cal and private insurance billed for MD/NP visits (patients may have co-pays)
  • Patient billed a monthly, out-of-pocket fee, which covers all other services
  • Financial assistance is available for those who qualify

Hospice Care

  • Medicare and Medi-Cal, which cover 100% of services
  • Private insurance, which may have co-pays
  • Financial assistance is available for those who qualify

Medications, DME and Medical Supplies

Palliative Care

  • Not covered by Palliative Care

Hospice Care

  • Covered, if related to the hospice diagnoses

Primary Provider

Palliative Care

  • Patient must have their own Primary Care Provider (PCP) to work with the palliative care team

Hospice Care

  • Patient may choose their own PCP or our hospice MD or NP to work with the hospice team

Team Members

Palliative Care

  • MD, NP, RN, MSW and Spiritual Care Counselor

Hospice Care

  • MD, NP, RN, MSW, Hospice Aide, Spiritual Care Counselor, Bereavement Counselor and Volunteers